Privacy Policy

Effective date: 29.01.2026

This Privacy Policy explains how the website terramadreanatolia.com, operated under the brand Matchbook (“we/us/our”), collects, uses, stores, and protects the personal data of our users. By continuing to browse or use our site, you acknowledge and agree to the practices described in this Privacy Policy.

1. Types of Data Collected

We may collect various types of personal data when you register, access, or use our services. The information we collect includes, but is not limited to:

Personal identification details such as your name, date of birth, and address
Contact information including email address and telephone number
Payment and financial information necessary to process transactions
Account credentials such as username and password
Technical data including IP address, browser type, device information, and operating system
Usage data such as pages visited, time spent on the site, and betting activity

2. Purposes of Processing

We process your personal data for several legitimate purposes in order to provide and improve our services. These purposes include:

Creating and managing your account on our platform
Processing deposits, withdrawals, and other financial transactions
Verifying your identity and age to comply with legal and regulatory obligations
Providing customer support and responding to your enquiries
Improving our services, website functionality, and user experience
Sending you promotional offers, updates, and marketing communications where you have consented
Preventing fraud, money laundering, and other illegal activities
Complying with applicable laws, regulations, and licencing requirements

3. Disclosure and Sharing with Third Parties

We may share your personal data with selected third parties in certain circumstances to ensure the proper operation of our services and compliance with legal obligations. These third parties may include:

Payment service providers and financial institutions to process transactions
Identity verification and fraud prevention service providers
Marketing and communication partners, where you have given consent
Legal and regulatory authorities when required by law or to enforce our terms
Professional advisers such as auditors, lawyers, and consultants
Affiliates and business partners involved in the provision of our services

We ensure that any third party with access to your data is bound by confidentiality obligations and processes your information in accordance with applicable data protection laws.

4. Cookies and Similar Technologies

Our website uses cookies and similar tracking technologies to enhance your browsing experience, analyse site traffic, and deliver personalised content. Cookies are small text files stored on your device when you visit our site. We use the following types of cookies:

Essential cookies that are necessary for the website to function properly
Performance cookies that collect anonymous information about how visitors use our site
Functional cookies that remember your preferences and settings
Targeting or advertising cookies that deliver relevant advertisements based on your interests

You may disable or delete cookies through your browser settings, although this may affect the functionality of certain features on our website.

5. Security Measures

We are committed to protecting your personal data and have implemented appropriate technical and organisational security measures to safeguard the information we collect. These measures include:

Encryption of sensitive data during transmission using SSL/TLS protocols
Secure storage of personal and financial information on protected servers
Regular security assessments and vulnerability testing
Access controls to ensure that only authorised personnel can access personal data
Employee training on data protection and confidentiality obligations

While we take reasonable steps to protect your data, please be aware that no method of transmission over the internet or electronic storage is completely secure.

6. Retention Period

We retain your personal data only for as long as necessary to fulfil the purposes for which it was collected, or as required by applicable laws and regulations. The retention period may vary depending on the type of data and the legal or business requirements. Generally:

Account and transaction data is retained for the duration of your account and for a period thereafter as required by licencing and anti-money laundering regulations
Identity verification documents are kept in accordance with regulatory requirements, typically for at least five years
Marketing communications data is retained until you withdraw your consent or request deletion

Once the retention period expires, we will securely delete or anonymise your personal data.

7. User Rights Regarding Personal Data

Under applicable data protection legislation, including the General Data Protection Regulation (GDPR), you have certain rights in relation to your personal data. These rights include:

The right to access the personal data we hold about you
The right to rectify inaccurate or incomplete personal data
The right to request the erasure of your personal data in certain circumstances
The right to restrict or object to the processing of your data
The right to data portability, allowing you to receive your data in a structured, commonly used format
The right to withdraw consent at any time where processing is based on consent
The right to lodge a complaint with the Data Protection Commission in Ireland if you believe your rights have been violated

To exercise any of these rights, please contact us using the details provided in section 10.

8. Links to Other Websites

Our website may contain links to third-party websites, services, or applications that are not operated or controlled by us. This Privacy Policy applies only to our website and services. We are not responsible for the privacy practices or content of external sites. We encourage you to review the privacy policies of any third-party websites you visit to understand how they collect, use, and protect your personal data.

9. Updates to the Privacy Policy

We reserve the right to update or amend this Privacy Policy from time to time to reflect changes in our practices, legal requirements, or for other operational reasons. Any changes will be posted on this page with an updated effective date. We recommend that you review this Privacy Policy periodically to stay informed about how we protect your data. Your continued use of our website following the publication of changes constitutes your acceptance of the updated Privacy Policy.

10. Contact

If you have any questions, concerns, or requests regarding this Privacy Policy or the way we handle your personal data, please contact us using the details below:

Email: [email protected]

Site web: terramadreanatolia.com